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Critical care nurse honored for outstanding patient care

Samuel Greene, RN, an intensive care nurse working in St. Mary’s Neurosciences Critical Care Unit (NCCU), received St. Mary’s first-ever DAISY Award for nursing excellence on Aug. 29. The ceremony on the hospital’s 7th Floor was attended by more than two dozen colleagues, physicians, system leaders, board members and special guests.

Sam was nominated for the award by Susan Norman, who was impressed by the compassionate care he provided to her husband, David, during a recent stay following his sixth hemorrhagic stroke. The Normans returned to St. Mary’s to be present for the award ceremony, and both were beaming as they congratulated Sam.

From left to right: Titus Gambrell, Vice President and Chief Nursing Officer; Sam Greene, honoree; Susan Norman, nominator; David Norman, former patient, Tena Barnes Carraher, DAISY Foundation co-founder and Vice President of Marketing and Communications, and Ann Gomes, Director, Orthopedics and Neurosciences nursing units

“David has cortical blindness from an earlier stroke, so it is important to explain to him what you are doing and why,” Mrs. Norman writes in Greene’s nomination. “Samuel had so much compassion and concern that David understood what was taking place to help alleviate any anxiety associated with his care. He made David feel comfortable and built a trusting relationship.”

Mrs. Norman also noted that Sam’s compassionate care extended to her, as well.

“I feel that Samuel goes over and beyond his duties,” she writes. “A professional in every sense, he is conscientious and respectful of how this hospital stay was affecting David and I. I felt comfortable and reassured that when I had to leave the hospital, David was well-attended and comfortable.”

“Sam is a new nurse who already exemplifies the qualities of an exceptional nurse: skill, knowledge, compassion, respectfulness and selflessness,” said Titus Gambrell, Vice President and Chief Nursing Officer. “He goes above and beyond to provide great care for his patients and to be a great colleague to everyone on our team.”

Sam joined St. Mary’s as a patient transporter in September 2015 while working to complete his nursing education. He received his bachelor’s degree in nursing from Piedmont College in November 2018 and now primarily serves in St. Mary’s NCCU.

About the DAISY Award

The DAISY Award is an international recognition program that honors and celebrates the skillful, compassionate care nurses provide every day. DAISY stands for Diseases Attacking the Immune System. The award was created by the family of J. Patrick Barnes after he died in 1999 at the age of 33 from complications of an auto-immune disease. The nursing care Patrick received while hospitalized profoundly touched his family, who created the DAISY Foundation to help other people publicly thank nurses and recognize the quality of nursing care. Today, some 3,900 hospitals and schools in all 50 states and 22 nations use the DAISY Award program to honor extraordinary nurses.

At St. Mary’s, each DAISY Award honoree will be recognized at a public ceremony on her/his unit with a certificate, a DAISY Award pin, and a hand-carved stone sculpture entitled “A Healer’s Touch.” In addition, everyone in the unit will celebrate with cinnamon rolls – a favorite of Patrick’s during his illness.

Nurses can be nominated by anyone, including patients, patient’s family members, physicians or colleagues. Any nurse in the St. Mary’s system – including those at all three hospitals as well as medical group offices – is eligible. The nomination simply asks you to share your story of why a particular nurse is special to you. One nurse will be honored each quarter. Nomination forms can be obtained from St. Mary’s Nursing Administration office or by calling 706.389.3238.

Learn more about the DAISY Foundation here.

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